Contact Center Solutions

COMPREHENSIVE ONSHORE CONTACT CENTER SERVICES
DESIGNED TO DELIGHT YOUR CUSTOMERS.

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CUSTOM, MULTI-CHANNEL FULFILLMENT SERVICES

PROVIDING HIGH PERFORMANCE RESULTS THAT MEET THE EXPECTATIONS OF TODAY’S CUSTOMER.

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Dynamic Digital Solutions

INNOVATIVE SOCIAL MEDIA, ECOMMERCE, AND REBATE PROGRAMS TO SUPPORT YOUR CONTACT CENTER AND FULFILLMENT INITIATIVES.

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Integrated, Customizable and Scalable Solutions

CONTACT

CENTER

 

Inbound & Outbound Call Service
Inbound & Outbound Telemarketing (sales)
Live Chat
Email Support
IVR & FAQ
Social Media Customer Care

FULFILLMENT

& LOGISTICS

Pick, Pack and Ship
Kitting
Assembly
Warehousing
Returns & Reverse Logistics
Refurbishing & Repacking

DIGITAL

SOLUTIONS

eCommerce Websites and Marketing
Dealer and Wholesale Applications
Social Media Listening and Management
Loyalty Programs
Rebate Programs

 

FIVE KEY TRAITS OF SUCCESSFUL CONTACT CENTER AGENTS

The duties of a customer care expert may vary widely, but the hallmarks of excellent customer service do not. With automation, a globalized marketplace, constant technological churn and innovation and fierce market competition, the only stable part of a contact center...

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