Our platform provides access to omnichannel contact center outsourcing services by combining @home agents with bricks-and-mortar, powered by state-of-the-art technology, to handle an annual volume of 25 million unique customer contacts per year. Differentiated by our SkyAssist™ technology, our full-service solutions are custom-designed to meet the needs of both small businesses and Fortune® ranked multinational corporations alike.
For over 30 years Skybridge Americas has been a trusted solutions provider to its customers, their brands and their consumers. Skybridge Americas is dedicated to transforming the contact center from a cost center to a revenue center through:
- Processes that deliver timely program implementation with a commitment to program quality and business results.
- Custom, multi-modal capabilities that ensure communication via the most effective channel; voice, email, chat, SMS, social media and IVR.
- Technology that ensures compliance, drives efficiency and enables the highest quality interaction with every contact.
Contact us today to discuss your contact center needs, and how Skybridge Americas can help your business grow.