FULFILLMENT

CHANNELS

As distribution channels continue to proliferate, especially due to the Internet, brands and companies with dynamic needs require partnerships that are just as dynamic. Skybridge Americas specializes in servicing clients with custom, multi-channel fulfillment requirements with traditional channels from retail and direct response to more modern channels like eCommerce, Amazon, and crowdfunding.

Channels

Direct Response

 

Direct TV (DRTV)

DRTV product fulfillment is one of the primary markets served here at Skybridge Americas. We support some of the largest national DRTV programs, from children’s toys to nutritional supplement manufacturers.

  • Your direct TV campaign is supported by our team of 3PL experts. We also provide contact center services for account management and customer service through a variety of channels.
  • Operations that adjust to seasonal fluctuations or when you are running an active DRTV campaign — including staffing and human resources.
  • Pick, Pack and Ship, and kitting services designed to reduce costs and promote your products.

Catalogue & Mail Order

We provide 3PL support for mail order programs, allowing your team to allocate more time to marketing and growth activities. Our warehouse becomes your “storefront,” where associated operations are managed by a dedicated team.

Additional services for catalogue and mail order programs:

  • Payment and mail processing, that can be handled via a PO box, or our facilities.
  • Promotional services, such as custom printing and kitting.
  • Order entry, inventory management and warehousing that grows with your brand.
  • Customer support channels for order taking, returns and general inquiries.

Contact us today to discuss your direct response fulfillment requirements.

Retail

Skybridge Americas works with most major retailers to ship client product and collateral material and has the ability to meet the requirements set forth by each through the application of technology and expert client services and warehouse staff.

  • EDI compliance and order management
  • Custom labeling
  • Ship window compliance
  • LTL and FTL

Contact us today to discuss your retail and multi-channel fulfillment requirements.

eCommerce

Skybridge Americas provides comprehensive eCommerce fulfillment services, including:

  • Pick, pack and ship
  • Custom packaging
  • Fast order turn times
  • Shipping discounts
  • Returns processing
  • Kitting and assembly
  • Daily and subscription order processing
  • Integration with most major shopping carts and platforms

Contact us today to discuss your eCommerce fulfillment requirements.

Marketplace

Skybridge Americas provides fulfillment services for most major online marketplaces, including:

  • Amazon, Vendor and Seller Central
  • eBay
  • Etsy
  • Rakuten
  • Wayfair
  • BlueStem
  • Jet.com
  • Buy.com

Contact us today to discuss your marketplace and multi-channel fulfillment requirements.

Hub & Spoke

Managing distribution to hundreds of retail locations or franchises can be a logistical challenge, one with which Skybridge Americas has a long history of servicing expertly.  Whether it’s marketing collateral or merchandise (or both), we have the technology and expertise to process everything from simple eCommerce orders to high version, custom kitting projects.

Contact us today to discuss your hub and spoke requirements.

Promotion & Sampling

Promotion

Promotion fulfillment is key to successfully building long-term relationships. Our services are designed to promote your brand, proactively, while providing consumer incentives that drive revenue. Strategic oversight, multi-channel services and 3PL converge — creating a comprehensive solution.

Sampling (Digital & Traditional)

Sampling provides the opportunity to promote products and services — ultimately driving traffic and revenue. We provide both digital and traditional sampling to connect with your target audience(s).

Digital sampling offers several benefits for a variety of applications:

  • Utilize the retail channel to provide a direct source for sampling, instead of costly carrier services. Certain samples may not be feasible to send physically, because they require a temperature controlled environment or an adult’s signature upon acceptance.
  • Provide a promotional code, coupon or branded prepaid card to redeem the product, subscription or trial service.
  • Deliver your next sampling via email, SMS text message, mobile app or a card.
  • Campaign performance is tracked in real-time and delivered via cloud based SaaS applications.

Skybridge Americas also provides traditional sampling services that market your brand to the correct audience. This includes warehousing, courier selection, kitting and pick, pack and ship services required for the success of your campaign.

Continuity and Loyalty

Skybridge Americas provides end-to-end continuity and loyalty program fulfillment services for clients in a variety of industries, including apparel, consumer packaged goods, neutraceutical, and more.  As part of our dedication to providing custom services, Skybridge Americas designs custom fulfillment solutions for clients that ensure the highest quality accuracy and hyper fast picking and packing.

Crowd Funding & Daily Deal

Skybridge Americas provides comprehensive fulfillment services for crowdfunding and crowdsourcing campaigns, and daily deal and flash sales, including integrations with premier marketplaces and websites where applicable. Our flexibility and commitment to customer service will ensure that your rewards, perks, and sales get kitted and shipped with precision and accuracy.

Crowdfunding and daily deal sites we service include:

  • Kickstarter
  • IndieGoGo
  • CrowdSupply
  • Groupon
  • Living Social
  • Zulily

Contact us today to discuss your crowdsourcing or daily deal fulfillment requirements.

Rebate & Reward

Rebate Have you ever mailed in a rebate without seeing the promised cash returned to your wallet, or eagerly waited several months for the big payday? This is an all too common scenario that can damage the reputation of a brand and reduce customer loyalty. As your partner, we help remove these unexpected variables from the equation. Our scalable, efficient operations promote your brand, while providing a satisfying experience for the customer by reducing fulfillment times. We provide both traditional mail-in and Web-based rebate programs that meet the needs of today’s demanding marketplace.

  • Rebates can be sent via prepaid card or printed check — with rush processing options available to the consumer.
  • Build brand loyalty by offering a successful rebate program.
  • Track and monitor program performance in real-time.
  • Back your rebate program with our customer support options.

Reward Your brand is unique, so we treat every project specially. Our rewards programs are designed to go the extra mile, by integrating across multiple platforms and incorporating several value-added services. Take some time to browse our website to see what we offer — we’re here to help answer any questions, so make sure to contact us.

Contact us today to discuss your rebate or reward fulfilllment requirements.

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